delivery time & logistic information
Most of the countries we can delivery, but some of the country were limited we will shows on order or contact with you.
According to the products,orders will be shipped within 1-7 days after we received the payment.
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.
(PLEASE ALLOW 24-48 HOURS FOR EXPRESS UPDATES)
International customers (outside of China) are in charge of all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for the respective charges and rates on a package coming outside of your country.
International Ground Shipping
NOTE: On very rare occasions international shipping to some countries can take 4-6 weeks. We are not responsible for any delays caused by destination country's customs clearance processes. Shipping to certain countries may require additional shipping fee's due to the geographical location. We will not responsible for these additional charge.
Our Mainly Delivery Methods
Small Parcel-Lower than $39 logistic: E-Packet,Post Air Mail and Special Line.
Business Express- Over than $39 (include $39): DHL,UPS,FEDEX,TNT International shipping over $39.
Small Parcel: 5-25 business days according the different country
USA & Canada:2-6 working days
South American:3-7 working days
UK.IR.West European:3-6 working days
East European:3-7 working days
Middle East:3-6 working days
African:3-8 working days
Asia Country:2-4 working days
Australian and New Zealand:3-5 working days
We will choose the exact logistic according the country and customs clearance information.And we will not inform you again.
Logistic Information & Tracking Number
We will send the tracking information to you via e-mail or whatsapp message.
Wrong Address Disclaimer
It is under the responsibility of the buyer to make sure that she or he enters the address correctly. We can't guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processed or has been shipped, we can't change the address and the only thing we can do be waiting to see if the package gets returned back to us. In that case, we will be offered you with an exchange or refund.
Delivery of Items
In the event a customer’s tracking number states delivery was made to the customers address. Pesber does not offer refunds if the item is claimed to not have been delivered. Pesber offers priority mail with signature confirmation for an additional $2.5 which can be purchased at checkout. If an item is not received when tracking information confirms delivery, please contact the designated shipping company (DHL or FedEx.,etc) for assistance.